Return Policy
Return Policy
We want you to be happy with your purchase from Toyzik.
Returns
Returns are accepted within 30 days of purchase.
To be eligible for a return, the item must be unused, unopened, and in its original condition and packaging. A receipt or proof of purchase is required.
Items that have been used, opened, damaged after purchase, or are missing original packaging or parts may not be eligible for return.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Items that have been opened, used, assembled, or damaged after purchase
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us as soon as possible through our Contact Us page.
Please include your order information and photos of the damaged or defective item when possible.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Exchanges
If you need to exchange an eligible item, please contact us through our Contact Us page before returning it.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Please use a trackable shipping method when returning an item by mail.
Return Address
Toyzik
6743 San Fernando Rd
Glendale, CA 91201